Terms and Conditions

Our website grants you non-exclusive limited license to use the Woofluid Woocommerce plugin sold through our website (woofluid.com) by Ebizon (the “products”) in accordance with these Terms & Conditions (the “license”) issued by our company.

  1. Plugin Licensing

    Woofluid Woocommerce Plugin is licensed under the GNU general public license. Woofluid mobile app code is under non-GNU license, is non-transferable and subject to single site usage.

  2. Automatic Upgrade Service

    Access to our Automatic Upgrades Service is available to customers in accordance with the license purchased who have an active license key. A Business license provides automatic upgrades for a single site and a Developer license provides automatic upgrades for unlimited sites for you or your clients. You may not resell access to your license key.
    Upgrades are provided for a term of 1 year from the time of purchase. After 1 year a renewal of your license must be purchased in order to continue receiving support and product upgrades. When you initially purchase your license, you’ll be signed up for your license renewals to be automatically billed yearly.

  3. Delivery
    • Android application

      After successfully making the payment, you will receive the .apk file and installation guide on your registered email address. This may take up to 1 hour to arrive, but usually happens within minutes of placing the order. If you do not receive an email after this time period, please contact us. You may then login to woofluid.com to receive support, if you use the email address you used to purchase the plugin you will have instant access to all support related material.

    • iPhone application

      After successfully making the payment, you will receive a confirmation email on your registered email address. Within 24 hours of placing the order you’ll receive the .apk file and installation guide on your registered email address. We need additional 24 hours as iPhone application require signing the app manually. Usually you’ll receive your application within 24 hours but this time may vary if you have placed your order during weekends/holiday. The maximum turnaround time in such case is 72 hours. If you do not receive an email after this time period, please contact us. You may then login to woofluid.com to receive support, if you use the email address you used to purchase the plugin you will have instant access to all support related material.

  4. Ownership

    You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Ebizon. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

  5. Site Content

    All site content, including imagery and documentation that is published on woofluid.com is the property of Ebizon. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Ebizon.

  6. Refund Policy

    As we are offering non-tangible digital goods, we do not generally issue refunds after the purchase has been made. We will be happy to consider a refund within the first 30 days of your purchase if you are unable to get the plugin to install properly on your website or if the plugin fails to perform the basic functions as designed and you have worked with our product support team to try to resolve these issues. Refunds will be granted at the sole discretion of Ebizon. No refunds will be given after 30 days from the initial purchase. Please note that by purchasing the plugin, you agree to the terms of the Refund Policy.

  7. Support

    Support is offered via a license key. Purchasing a license gives you access to our Support Ticket system.
    Support and access to our automatic product update system are provided for a term of 1 year from the time of purchase. After 1 year a license renewal will need to be purchased in order to continue receiving support and product updates.
    License holders are not permitted to re-post support content or documentation on any external websites, social media outlets, etc. Posting screen captures of this content is also prohibited. Violation will be grounds for immediate termination of the license, all access to support content and product updates will be discontinued.

  8. Transactional Emails

    Ebizon may on occasion send you email notifications related to your Woofluid Woocommerce plugin license. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchase of Woofluid Woocommerce plugin.

  9. Price Changes

    Ebizon reserves the right, at any time, to modify or discontinue, temporarily or permanently, a license with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the site.

  10. Warranty

    Our plugin is guaranteed to function on a clean installation of Woocommerce E-commerce website on a properly configured web server. We do not guarantee it will function with all 3rd party plugins, with all web browsers, with all web hosts or if it has been modified by 3rd party developers. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss or other problems that may occur as a result of installing this plugin.

  11. Acceptance

    By purchasing our product(s) you indicate that you have read and agree the Terms & Conditions detailed on this page.
    We reserve the right to change or modify the current Terms and Conditions with no prior notice.